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Tell us what you need. We’ll help you find the next step.
Sales & enquiries
Technical support
Service hours
Mon–Fri: 08:00–22:00, Europe/Riga.
Sa–So (Sat–Sun): Closed.
Appointments by arrangement. These are contact hours, not a guaranteed response-time SLA.
Company & privacy
SIA Platinium · Registration 40203106117 · VAT LV40203106117
Registered office: Meža prospekts 62–8, Jūrmala, LV-2010, Latvia.
Privacy requests only: contact@platinium.tech.
Send an enquiry
Contact Us
Practical questions
What should I include in my enquiry?
Describe your goal or fault, the relevant device or product and your preferred reply address. Do not send passwords, card details, private keys or sensitive medical records.
Can I visit or send a device for repair?
Contact support first to agree an appointment or shipping instructions. Do not send a device to the registered office without arranging the service.
How do I plan a solar installation?
Use our free project enquiry. We discuss the location, energy needs, compatible equipment and delivery before an offer.
Where do I buy software or a server?
Use the PLATINIUM shop. VPS configuration and contract terms are confirmed before a personal order is issued. Payment options, including Mollie where available, are shown in the shop.
Can I work with PLATINIUM as a sales partner?
See our sales partner programme. Roles, commission and contract terms are agreed in writing before referrals or sales begin.